General Manager/Director of Golf- Woodlake Country Club Community, Social Services & Nonprofit - Vass, NC at Geebo

General Manager/Director of Golf- Woodlake Country Club

Vass, NC Vass, NC $110,000 - $120,000 a year $110,000 - $120,000 a year 10 days ago 10 days ago 10 days ago Bobby Jones Links is hiring a General Manager / Director of Golf for Woodlake Country Club in Vass, North Carolina.
Woodlake Country Club was recently featured as one of the Top 25 Notable Golf Course Renovations in 2023 by Golf Pass.
Under new ownership, its original Ellis Maples-designed course is being revived by Kris Spence, who is an authority on the work of Donald Ross, Maples' mentor.
Spence believes Woodlake represents some of Maples' best work, and he terms his renovation of Woodlake a resurrection.
The eponymous 1,200-acre body of water makes a stirring setting for the course's first few holes before it heads into the hills.
When it reopens, Woodlake is slated to be a private club but initially will allow some public play, particularly for Pinehurst-bound golfers.
The targeted opening for the golf course is August 2023.
The club will offer golf, a practice facility, swimming, pickleball, fitness, and dining.
Position Overview Woodlake Country Club Woodlake will be bringing on amenities over the next 12 months.
Initially, this position will be highly involved in opening up the golf course, so having a background in golf is extremely important.
This first season the pool; golf course and practice facility will be open.
The grill, racquet sports, and fitness will open sometime between the 4th quarter of 2023 and the 1st quarter of 2024.
As the General Manager this position will oversee all the amenities.
Woodlake intends to be a private country club.
Financial and Reporting Assists in the preparation of the club's annual budget and financial goals and then religiously monitors and manages the club in the achievement of these goals.
Ensures that each department head is scheduling his/her department using the Bobby Jones Links ProfitMaker labor scheduler and records all expenses on the Bobby Jones Links ProfitMaker expense tracker.
Builds a team of club associates that are fully trained for their jobs, understand the club's goals, and are held fully accountable for their results.
Holds all departments accountable for reaching their monthly and annual financial goals.
Oversee all approved capital improvements being made at the facility are done on time and within budget.
Completes on time all the required club and Bobby Jones Links weekly, monthly and quarterly reports.
This includes the Dashboard, pace reports, membership reports, variance analysis, general ledger review, etc.
Reviews the general ledger regularly to ensure everything is coded correctly.
Operations Learns the policies and procedures in Carpe Diem thoroughly and manages the club according to these important Bobby Jones Links guidelines.
Ensures the club's presentation and appearance are always clean, pleasing to the eye, and impeccable in its presentation, following the guidelines as set forth and measured in the Bobby Jones Links Operational Audit.
Plans, promotes and directs all golf activities.
Holds a weekly department head staff meeting in which each area reports on their progress, shares news, and contributes to the team effort.
Distributes minutes and action items following each meeting to the department heads and managers.
Ensures that the club is operated in accordance with all applicable local, state, and federal laws.
Ensures all members and guests receive the highest level of service.
Does whatever it takes to make our clients happy.
Follows and implements the management directives, programs, and policies sent to the club by Bobby Jones Links.
Participates in selected community activities to enhance the prestige of the club; broadens the scope of the club's operation by fulfilling the public obligations of the club as a participating member of the community.
Handles emergencies such as fires, accidents, and breaches of security or house rules promptly and in person.
Documents all such major incidents in an Incident Report.
Practices management by walking around - touring the property daily to ensure it is operating according to Bobby Jones Links standards.
Attend all or most club major events or functions including member tournaments and parties, wedding receptions, golf outings, etc.
Ensures the club website is always correct and current.
Human Resources Hires and trains key department heads of the club.
Makes certain every new employee reads the Bobby Jones Associate Handbook and signs an acknowledgment that they did.
Makes certain every new employee view Bobby Jones Links' orientation and customer service video and takes the corresponding tests within 14 days of hire.
Ensures every new associate receives a written job description and a copy of the Bobby Jones Links Associate Card.
Ensures every club department head and key manager reads and knows Carpe Diem thoroughly and works using it as a management playbook.
Gives each new employee the appropriate Bobby Jones Links training materials and manuals specific to their specific job and ensures they read and master the material.
Regularly recognizes exemplary associate accomplishment through the rewarding of Grand Slam Awards.
Follows all State, Federal, and Bobby Jones Links rules regarding human resources including such key policies as hiring and firing, discrimination, and harassment.
Directs the writing and publishing of the club's newsletter if applicable.
Works directly with the club's committees to maximize communication and execution of their priorities.
Required Skills The General Manager of a Bobby Jones Links club must have the following skills:
The ability to lead people and build cohesive teams working toward a common goal.
The ability to provide exemplary member and customer service.
The ability to get along with people.
The ability to proficiently use Excel, Word, and club point of sales systems.
The ability to develop and manage budgets and other financial worksheets in detail.
The ability to read and understand financial statements including balance sheets and income statements.
Must have a thorough working knowledge of all departments of a club's operation.
The endurance and commitment to work the long hours (minimum 50 hours per week) and weekend work that the club business requires.
Must have significant experience in the club business.
Primary Responsibilities Memorize and live by Bobby Jones Links' Core Purpose and Core Values.
Know Bobby Jones Links' 17 Service Standards.
These are the rules by which we serve.
Always have your Bobby Jones Links Associate Card with you.
It is part of your uniform.
Abide by the employment rules in Bobby Jones Links Associate Handbook.
Follow the Carpe Diem - How we do business manual.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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